MCN/NNCC: Learning Collaborative Module 5

INTRODUCTION TO MOTIVATIONAL INTERVIEWING:  This session will lead participants through the key elements of motivational interviewing, with a particular focus on how to enage socially and ethnically diverse patient populations.  The sessions will examine the key elements of motivational interviewing including the four general principles of -- 1.  express empathy, 2.  develop discrepancy, 3.  roll with resistance, and 4.  support self-efficacy.  The session will emphasize specific skills and tools used to create a systematic approach to engaging patients.  The faculty will discuss using OARS (open ended questions, affirmations, summaries, and reflective listening) to draw patients into conversations about their health that lead to real change.