Managing Ambulatory Health Care Course

This intensive four-day program is designed specifically for health center clinicians (Medical Directors, Dental Directors, Behavioral Health Directors, other clinical leaders or managers) who have undertaken significant managerial responsibilities, yet are unable to take time away from the organization to complete a degree program in public health or health administration

**Space is limited. We advise you to apply as soon as possible.

You will learn specific management skills that are essential in the community health center environment:

• Financial management: learn to read income statements and balance sheets and improve your ability to participate in financial decisions
• The enhanced role of the clinical director: learn essential strategies to increase your influence as a clinician manager in the health center
• Clinical operations: develop an understanding of options to help improve a number of common operational issues faced by community health centers
• Political issues and community leadership: gain insight into the political environment of health centers; learn crucial strategies to positively influence the political process and your leadership role within your community

The Harvard case method of instruction will be used to facilitate practical application of the concepts presented and to create a dynamic forum for the exchange of insights and experience between participants and faculty. Participants should set aside approximately two hours daily to prepare for the next day’s discussions. The discussions are followed by class sessions addressing corresponding topics.

Paul Campbell, MPA, ScD 
Lecturer on Management 
Harvard School of Public Health 
Deputy Director 
International Health Systems Program 
Co-Investigator, 
Harvard School of Public Health Center for Public Health Preparedness

Dr. Paul Campbell earned his doctorate in Health Policy and Management at Harvard and has over thirty years’ experience in public health. He served as Director of Management Services at John Snow, Inc. (JSI), a management consulting firm with an international portfolio of projects. With JSI he worked as a consultant in community health centers across the country, began leading training programs for CHC staff, and completed applied research projects in primary care for Health and Human Services. He then taught at the Boston University School of Public Health until returning to Harvard where he has faculty appointments in Health Policy and Management and Global Health and Population.

Robert Hoch, MD, MPH 
Instructor 
Department of Health Policy and Management 
Harvard School of Public Health 
Chief Medical Officer 
Harbor Health Services

Robert Hoch is currently a practicing pediatrician and CMO of Harbor Health Services (HHSI) in Boston. He received his MD degree from the Upstate Medical Center, Pediatric residency and Ambulatory Fellowship from the University of Wisconsin, and MPH from the Harvard School of Public Health. Dr. Hoch has been active in community health center issues at a local, state, and national level throughout his career and is nationally recognized as a consultant and lecturer on a variety of clinical leadership and management topics. He has consulted for the Department of Health and Human Services, Massachusetts League of Community Health Centers, and NACHC. Dr. Hoch has faculty positions at Tufts Medical School, Boston University School of Medicine, and the Harvard School of Public Health and has been the course co-director for the Managing Ambulatory Health Care series at the HSPH for over twenty years.

Daniel R. Hawkins, Jr., BA 
Senior Vice President 
Division of Policy and Programs 
National Association of Community Health Centers

David G. Javitch, PhD 
Adjunct Assistant Professor in Organizational Behavior 
Department of Health Policy and Management 
Harvard School of Public Health 
Assistant Professor 
Department of International Health 
Boston University School of Public Health 
President, Javitch Associates, Inc.

Edward Zuroweste MD 
Assistant Professor of Medicine 
Johns Hopkins School of Medicine 
Chief Medical Officer 
Migrant Clinicians Network

MAHC Program Agenda [3] 

The National Association of Community Health Centers (NACHC) provides continuing education credits through the American Academy of Family Physicians (AAFP). This educational activity is typically approved for up to a maximum of 20 AAFP CME credits. Certificates of Completion, including CME credit information will be presented at the end of the completed course. Physicians should only claim credit commensurate with the extent of their participation in the activity. This program has been developed with assistance and support from:

• Massachusetts League of Community Health Centers
• New England Clinicians Forum
• National Association of Community Health Centers
• Bureau of Primary Care of the U.S. Public Health Service

1. To apply online simply click on the registration link [1] and enter the required information. If you have any questions contact Jillian Hopewell [4]
2. Applications will be accepted on a rolling basis until course is full. A waiting list will be developed once the course has reached capacity, and wait listed registrations will be giving priority registration to a future MAHC course.
3. Applications will be reviewed by the course faculty, and you will be notified of your status into the program within one week of submission.
4. Once notified of acceptance to the MAHC course, you will be provided with a link to complete your registration and payment for the course. If this is not completed within 10 days of notification, your place in the course will be released to another participant and you must begin the process again from the beginning.

Regular Registration = $1,650

Late Registration (after February 7, 2014) = $2,000

Program fee includes:

• Comprehensive take-home reference manual
• Continental breakfasts
• Daily lunches and refreshment breaks
• Special reception for all participants and faculty
• Up to 20 CME credits through AAFP
• Certificate of attendance signed by the faculty of the Harvard School of Public Health

Substitutions may be made without additional charge as long as the new participant meets the course requirements. All requests for substitutions or cancellations must be made in writing. Cancellations received between January 1st and January 31st, 2014 will be issued a refund of 50% of the registration fee. No refunds for cancellations received after February 1st, 2014. No exceptions to this policy. Payment Policy Payment must be made in U.S. funds and received in order to complete your registration. A link to pay by credit card will be sent to you if you are approved to participate in the course. If paying by check, please make check payable to the Migrant Clinicians Network (MCN).