The Managing Ambulatory Health Care course is an exciting collaboration between the Migrant Clinicians Network and the National Association of Community Health Centers. Over one thousand clinicians have completed this continually updated program, consistently rating it excellent for its practicality in the clinical setting, sensitivity to the needs of community health center physicians, and timeliness. MCN will be augmenting the established content with our expertise in Global and Migration Health.
February 17-20, 2014 Hyatt Regency Austin Austin, TX
“Participants’ shared experiences allowed for a powerful collaboration of ideas to improve our clinics and impact our communities.” — Grace Lee, Associate Medical Director, The Los Angeles Free Clinic
The Managing Ambulatory Health Care course is an exciting collaboration between the Migrant Clinicians Network and the National Association of Community Health Centers. Over one thousand clinicians have completed this continually updated program, consistently rating it excellent for its practicality in the clinical setting, sensitivity to the needs of community health center physicians, and timeliness. MCN will be augmenting the established content with our expertise in Global and Migration Health.
Overview Community and migrant health centers face tremendous challenges with the increasing need for services, rising costs, declining government resources, and stiff competition for physicians and other clinicians. The challenges of the health care environment have put primary care clinicians and their administrative leaders in critical positions, but licensed clinicians often have less substantial training and experience in management. Clinicians must expand their knowledge of management concepts and understand their leadership role to effectively guide their health center through times of uncertainty and change.
Special Benefit Take advantage of this unique opportunity to network and tap the collective experience of clinicians from across the country dealing with exactly the same challenges as you. Case method of instruction will be used to facilitate practical application of the concepts presented and to create a dynamic forum for the exchange of ideas, issues, and challenges between participants and faculty.
Who Should Attend This intensive four-day program is designed specifically for health center clinicians (Medical Directors, Dental Directors, Behavioral Health Directors, other clinical leaders or managers) who have undertaken significant managerial responsibilities, yet are unable to take time away from the organization to complete a degree program in public health or health administration
**Space is limited. We advise you to apply as soon as possible.
What You Will Learn You will learn specific management skills that are essential in the community health center environment:
Financial management: learn to read income statements and balance sheets and improve your ability to participate in financial decisions The enhanced role of the clinical director: learn essential strategies to increase your influence as a clinician manager in the health center Clinical operations: develop an understanding of options to help improve a number of common operational issues faced by community health centers Political issues and community leadership: gain insight into the political environment of health centers; learn crucial strategies to positively influence the political process and your leadership role within your community Method of Instruction The Harvard case method of instruction will be used to facilitate practical application of the concepts presented and to create a dynamic forum f or the exchange of insights and experience between participants and faculty. Participants should set aside approximately two hours daily to prepare for the next day’s discussions. The discussions are followed by class sessions addressing corresponding topics.
Program Directors Paul Campbell, MPA, ScD Lecturer on Management Harvard School of Public Health Deputy Director International Health Systems Program Co-Investigator, Harvard School of Public Health Center for Public Health Preparedness
Dr. Paul Campbell earned his doctorate in Health Policy and Management at Harvard and has over thirty years’ experience in public health. He served as Director of Management Services at John Snow, Inc. (JSI), a management consulting firm with an international portfolio of projects. With JSI he worked as a consultant in community health centers across the country, began leading training programs for CHC staff, and completed applied research projects in primary care for Health and Human Services. He then taught at the Boston University School of Public Health until returning to Harvard where he has faculty appointments in Health Policy and Management and Global Health and Population.
Robert Hoch, MD, MPH Instructor Department of Health Policy and Management Harvard School of Public Health Chief Medical Officer Harbor Health Services
Robert Hoch is currently a practicing pediatrician and CMO of Harbor Health Services (HHSI) in Boston. He received his MD degree from the Upstate Medical Center, Pediatric residency and Ambulatory Fellowship from the University of Wisconsin, and MPH from the Harvard School of Public Health. Dr. Hoch has been active in community health center issues at a local, state, and national level throughout his career and is nationally recognized as a consultant and lecturer on a variety of clinical leadership and management topics. He has consulted for the Department of Health and Human Services, Massachusetts League of Community Health Centers, and NACHC. Dr. Hoch has faculty positions at Tufts Medical School, Boston University School of Medicine, and the Harvard School of Public Health and has been the course co-director for the Managing Ambulatory Health Care series at the HSPH for over twenty years.
Program Faculty Daniel R. Hawkins, Jr., BA Senior Vice President Division of Policy and Programs National Association of Community Health Centers
David G. Javitch, PhD Adjunct Assistant Professor in Organizational Behavior Department of Health Policy and Management Harvard School of Public Health Assistant Professor Department of International Health Boston University School of Public Health President, Javitch Associates, Inc.
Edward Zuroweste MD Assistant Professor of Medicine Johns Hopkins School of Medicine Chief Medical Officer Migrant Clinicians Network
Agenda MAHC Program Agenda
Monday, February 17, 2014
8:00 am
Program Registration and Continental Breakfast
9:00
Program Introduction
10:30
Refreshment Break
11:00
Role of the Medical Director
12:15 pm
Lunch
1:15
Financial Management I
2:30
Refreshment Break
2:45
Provider Scheduling
4:00
Welcome Meet and Greet
Tuesday, February 18, 2014
7:30 am
Continental Breakfast
8:00
Discussion Groups
9:00
Financial Management II
10:30
Refreshment Break
10:45
Provider Compensation
12:00 pm
Lunch
1:00
Leadership I: Changing Organizations
2:30
Refreshment Break
2:45
Leadership II: SDI Workshop
4:00
Sessions End
Wednesday, February 19, 2014
7:30 am Continental Breakfast
8:00
Discussion Groups
9:00
Financial Management III
10:30
Refreshment Break
10:45
Clinical Operations
12:15 pm
Lunch
1:15
Skills and Methods of Health Care Negotiation and Conflict Resolution
2:30
Refreshment Break
2:45
Skills and Methods of Health Care Negotiation and Conflict Resolution (Continued)
4:30
Networking Reception
Thursday, February 20, 2014
7:30 am
Continental Breakfast
8:00
Discussion Groups
9:00
Case Presentation and Discussion
10:45
Refreshment Break
11:00
Community Health Centers in A Global Context
12:15 pm
Lunch
1:15
Community Health Centers and Public Policy
2:30
Program Closing and Evaluation
3:30
Adjournment
**Agenda is subject to change
Continuing Education Credit The National Association of Community Health Centers (NACHC) provides continuing education credits through the American Academy of Family Physicians (AAFP). This educational activity is typically approved for up to a maximum of 20 AAFP CME credits . Certificates of Completion, including CME credit information will be presented at the end of the completed course. Physicians should only claim credit commensurate with the extent of their participation in the activity. This program has been developed with assistance and support from:
Massachusetts League of Community Health Centers New England Clinicians Forum National Association of Community Health Centers Bureau of Primary Care of the U.S. Public Health Service How Do I Apply? To apply online simply click on the registration link and enter the required information. If you have any questions contact Jillian Hopewell Applications will be accepted on a rolling basis until course is full. A waiting list will be developed once the course has reached capacity, and wait listed registrations will be giving priority registration to a future MAHC course. Applications will be reviewed by the course faculty, and you will be notified of your status into the program within one week of submission. Once notified of acceptance to the MAHC course, you will be provided with a link to complete your registration and payment for the course. If this is not completed within 10 days of notification, your place in the course will be released to another participant and you must begin the process again from the beginning. Schedule of Program Fees Regular Registration = $1,650
Late Registration (after February 7, 2014) = $2,000
Program fee includes:
Comprehensive take-home reference manual Continental breakfasts Daily lunches and refreshment breaks Special reception for all participants and faculty Up to 20 CME credits through AAFP Certificate of attendance signed by the faculty of the Harvard School of Public Health Substitution/Cancellation Policy Substitutions may be made without additional charge as long as the new participant meets the course requirements. All requests for substitutions or cancellations must be made in writing. Cancellations received between January 1st and January 31st, 2014 will be issued a refund of 50% of the registration fee. No refunds for cancellations received after February 1st, 2014. No exceptions to this policy. Payment Policy Payment must be made in U.S. funds and received in order to complete your registration. A link to pay by credit card will be sent to you if you are approved to participate in the course. If paying by check, please make check payable to the Migrant Clinicians Network (MCN).