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Clinical Services Policies

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Verbal/Telephone Orders and Test Results

To define a process for accepting verbal or telephone orders and test results directly from physicians, physician extenders (Physician Assistants, Nurse Midwives, Nurse Practitioners), labs and/or testing services.

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Patient Discharge Medical and Behavioral Health

This policy is created to outline the process for the management and eventual discharge from service of difficult patients. This includes those who are perceived to be difficult with respect to recurrent hostile behavior, inappropriate use of FHC services, excessive non-compliance (including financial obligations), inappropriate use of controlled substances, or other patterns of behavior that represent excessive lack of respect or responsibility on the part of the patient.

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Criteria for Selection, Development, Structure, Implementation, & Ongoing Evaluation of Clinical Practice Guidelines

To promote the improvement in the quality of the assessment and care of patients, enhance the appropriate utilization of health care services, and to enhance the value of health care services.

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Prenatal Education/Management Protocol

To provide initial prenatal education (prior to referral for pregnancy management) for patients with pregnancy diagnosed at the Lake Superior Community Health Center.

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Immunization Protocol from Lake Superior Community Health Center

To provide easily accessible immunizations, reduce patient waiting time, and assure quality of service in provision of immunizations.

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American Academy of Family Physicians - Family Practice Management Toolbox

The FPM Toolbox offers 150+ tools that you can use to improve your practice. Many of our tools are available to download as PDFs, MS Word or MS Excel files – all free of charge. To browse the Toolbox, simply click on a category name for a list of the tools offered on that topic.

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