- Who We Are
- Clinician Employment
- Publications
- Witness to Witness (W2W)
- Kugel & Zuroweste Health Justice Award
- Your Voice Matters: Photovoice Project
Did Not Keep Appointment Policy
The purpose of this policy is to inform patient of the importance of keeping their appointments, or calling to cancel 15 minutes prior to appointment time, as well as to maintain proper provider productivity levels, while providing quality primary care to patients.
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- DidNotKeepAppointment ( 40 Kb )
Social Networking Policies- a guide
“Social networking” or “Web 2.0” is the portion of internet activity that includes blogging, as well as the use of the following tools: Facebook, Twitter, LinkedIn, flickr and YouTube. This list is likely to expand, contract or otherwise change based on emerging trends.
Social networking builds and strengthens relationships with health center staff, boards, advocates, patients. Expand our ability to reach, educate and mobilize potential supporters and advocates. It is a significant source in the online environment of information related to health care delivery to medically underserved persons in general and health centers in particular. Expand the reach of our messages via communications channels that more and more individuals, policymakers and the media are using. Boost traffic to your organizations web site.
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- social networking policy guide ( 24 Kb )
Quality Improvement Management Plan
The scope of the quality improvement program is organization wide and includes activities that monitor and evaluate all phases of the health care delivery system through objective, criteria-based audits, outcome audits, tracking tools, and reporting systems.
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- QI Plan 2008 ( 59 Kb )
Quality Assurance & Improvement Program
To establish processes and mechanisms that will help assure the provision of high quality health care as well as an ongoing process of performance improvement.
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Quality Improvement Program
“Quality Improvement” (QI) refers to the betterment or enhancement of programs or services. QI develops solutions to the problems noted in the quality reviews and progress reports. Tools used to improve quality include referencing clinical standards, tracking defined programs and measuring outcomes and key indicators, and benchmarking against programs with high levels of performance.
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- MVHC+QI+POLICY+2007-01-+Review+1207 ( 71 Kb )
Continuous Quality Improvement Program Plan
The objectives of the program are to improve employee and patient experiences, to improve health care processes and documentation.
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Sample QI Plan 4
A sample written quality improvement plan for a health center.
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- CQIPlan4 ( 889 Kb )
Sample QI Plan 2
A sample written quality improvement plan for a health center.
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- CQIPlan2 ( 912 Kb )
