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Telephone Triage Protocol

To provide for a consistent method of telephone medical management by the Registered Nurse.

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Terminating Services to Patients

The purpose of this policy is to define the reasons for patients being terminated from the practice and to describe the termination process. This policy statement can be downloaded and modified for use in other health centers.

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Verbal/Telephone Orders and Test Results

To define a process for accepting verbal or telephone orders and test results directly from physicians, physician extenders (Physician Assistants, Nurse Midwives, Nurse Practitioners), labs and/or testing services.

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